Stellar Casino Terms & Conditions
These Terms & Conditions set out the rules for using the Stellar Casino website and related services. They are designed to help you understand how accounts work, how gameplay and transactions are handled, and what standards apply to everyone who uses the platform.
Online casino play involves financial risk and outcomes are determined by chance. Stellar Casino is intended for entertainment purposes only and should not be treated as a way to make money or recover losses.
Acceptance of Terms
By accessing, creating an account with, or using Stellar Casino, you agree to be bound by these Terms & Conditions as they may be updated from time to time. If you do not agree, you must not use the website or services.
These Terms & Conditions apply to gameplay, promotions, deposits and withdrawals, and any content or functionality made available through Stellar Casino.
Eligibility
You may only use Stellar Casino if you can lawfully do so in your location and you meet our minimum age requirement. You must be at least 18 years of age to register or play. It is your responsibility to ensure that accessing and using online casino services is permitted where you are.
We may restrict or refuse service where we reasonably believe eligibility requirements are not met, or where continued access could expose Stellar Casino or players to legal, security, or integrity risks.
Account Registration
To use real-money features, you must create an account and provide accurate, complete, and current information. You must keep your details up to date so that we can administer your account, process payments, and perform security checks.
- You may open only one account unless Stellar Casino expressly authorises otherwise.
- Your account is personal and must not be sold, transferred, or used by any other person.
- You are responsible for maintaining the confidentiality of your login details and for all activity carried out on your account.
- If you suspect unauthorised use, you should stop playing and promptly notify Stellar Casino through the support channel described in the Contact Information section.
Verification
For player protection and operational integrity, Stellar Casino may require identity and payment verification before you can deposit, withdraw, or continue using certain services. Verification may be required at registration, at withdrawal, or at any time where checks are reasonably necessary.
Verification steps may include confirming your identity, age, address, and payment method ownership. If you do not provide requested information within a reasonable timeframe, we may restrict account features, delay withdrawals, or suspend the account until verification is completed.
Deposits
Deposits must be made using payment methods made available on Stellar Casino and must be authorised by you. You must not use funds that are unlawfully obtained or payment instruments you do not have permission to use.
To support fair and secure play:
- We may apply checks to confirm the source of funds and the legitimacy of transactions where appropriate.
- Deposits are credited when confirmed by the relevant payment system; processing times can vary by method.
- Any bank, card, or provider fees charged by third parties are your responsibility unless otherwise stated on the website.
Withdrawals
Withdrawal requests are subject to account status, verification, security checks, and applicable processing requirements. Stellar Casino may request additional documentation or information to ensure withdrawals are made to the rightful account holder.
- Withdrawals are generally paid using the same payment method used for deposits where possible, or by an alternative method where operationally required.
- We may decline or reverse a withdrawal request if we reasonably suspect fraud, account compromise, prohibited activity, or an error affecting account balance.
- If a game, bonus, or system error results in an incorrect balance, Stellar Casino may correct the balance and adjust or reverse related transactions to reflect the accurate position.
Where a bonus applies, additional conditions (including wagering requirements) may need to be satisfied before some or all funds can be withdrawn. See the Bonuses section for general principles and refer to the promotion’s specific terms for details.
Bonuses
Promotions at Stellar Casino are offered at our discretion and are governed by the specific rules shown with the offer, together with these Terms & Conditions. Where there is any inconsistency, the promotion-specific terms will apply to that promotion.
Bonus eligibility and use may depend on factors such as account verification status, payment method, and gameplay history. We may limit, decline, or withdraw bonus offers where we reasonably believe an offer is being misused or where required for risk management.
- Bonuses may have wagering requirements, time limits, maximum bet rules, and restricted games.
- Some contributions to wagering requirements may vary by game type.
- Stellar Casino may cancel bonuses and related winnings where prohibited activity is identified, including bonus abuse or manipulation of promotions.
Acceptable Use
You agree to use Stellar Casino in a respectful, lawful, and secure manner. You must not interfere with the normal operation of the website, attempt to access restricted areas, or use the service in a way that could harm other players or the platform.
- Use the website only for personal entertainment purposes.
- Provide truthful information and follow on-screen instructions and game rules.
- Do not attempt to bypass security controls, geolocation measures, or account restrictions.
Prohibited Activities
To protect players and maintain game integrity, certain behaviours are not permitted on Stellar Casino. If we reasonably suspect prohibited activity, we may restrict gameplay, withhold bonuses, void bets or wins affected by the activity, and/or suspend the account pending review.
- Fraud, chargebacks made in bad faith, or use of stolen payment methods.
- Collusion, chip-dumping (where applicable), or coordinated play designed to unfairly shift value between accounts.
- Use of automated tools, bots, scripts, or other methods to gain an unfair advantage.
- Exploitation of software bugs, game glitches, or errors, including attempting to replicate an error for profit.
- Multiple accounts opened to gain promotions, circumvent limits, or avoid verification.
- Any action intended to manipulate outcomes, payout calculations, or promotional conditions.
Intellectual Property
All website content, including text, graphics, logos, user interface elements, and software, is owned by or licensed to Stellar Casino and is protected by applicable intellectual property laws. You may view and use the content only for personal, non-commercial purposes connected with using the service.
You must not copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any part of Stellar Casino, except where such restriction is not permitted by applicable law.
Limitation of Liability
Stellar Casino aims to provide a secure and reliable service, but we cannot guarantee uninterrupted availability or that the website will be error-free at all times. To the extent permitted by applicable law, Stellar Casino is not responsible for losses arising from events beyond our reasonable control, including disruptions caused by third-party networks, payment providers, or your device and internet connection.
Nothing in these Terms & Conditions is intended to exclude or limit any rights that cannot be excluded under applicable law. Where liability cannot be excluded, it is limited to the minimum extent permitted.
Account Suspension
Stellar Casino may suspend, restrict, or close an account when reasonably necessary to protect you, other players, or the platform. This may occur, for example, where we suspect account compromise, verification issues, prohibited activity, or misuse of promotions.
If an account is suspended:
- Gameplay may be restricted while we conduct a review.
- We may request information or documentation to resolve the issue.
- Balances may be adjusted where activity is linked to an error, prohibited activity, or an integrity concern.
Where appropriate, Stellar Casino will aim to communicate the outcome of a review and the next steps available.
Privacy
Stellar Casino processes personal information for purposes such as account administration, security, transaction handling, and responsible gaming controls. How we handle personal information is described in our Privacy Policy, which should be read together with these Terms & Conditions.
By using Stellar Casino, you acknowledge that certain processing is required to provide the service, including identity checks and the use of third-party providers for payments, analytics, security, and operational support where necessary.
Responsible Gambling
Stellar Casino encourages responsible play and provides tools designed to help you stay in control. Gambling should be approached as entertainment, not as a financial strategy. If you feel that gambling is becoming difficult to manage, you should take a break and consider using limit-setting or exclusion tools available on the platform.
- Set a budget before you play and avoid chasing losses.
- Use account limits and take breaks when needed.
- Do not play when stressed, upset, or under the influence of alcohol or other substances.
Amendments
Stellar Casino may update these Terms & Conditions to reflect changes in the service, operational requirements, security practices, or other business needs. When changes are made, the updated version will be posted on the website with an updated effective date or similar notice.
Your continued use of Stellar Casino after changes take effect indicates acceptance of the revised Terms & Conditions. If you do not agree to an update, you should stop using the service and request account closure in accordance with any on-site procedures.
Contact Information
For questions about these Terms & Conditions, account administration, or to raise a support request, contact Stellar Casino at [email protected].
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